Cookie Policy

We use cookies and similar technologies across our websites to improve their performance and enhance your user experience. In accordance with a new EU law that came into effect in May 2011, this policy explains the way in which we use cookies. By using any of the Web and App websites, you are consenting that we may store cookies on your computer or device in order to enable the functionality that we aim to provide.

What are Cookies?

Cookies are small pieces of information that are transferred to your computer's hard drive through your Web browser to enable our systems to recognise your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages or register with any of our services, a cookie enables us to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies by modifying your Web browser – your Web browser can be set to accept or reject cookies or notify you when a cookie is being sent. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of our sites.

If you do not know what cookies are, or how to control or delete them, you can visit http://www.aboutcookies.org for guidance.

How do we use Cookies?

Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server. This information is not linked to the identity of any individual user and is only used to help us improve the content, design and performance of our sites.

In no circumstances do we collect any data that is not directly related to the use of our websites. The log files or any information they contain about your use of our sites will not be made available to any third parties other than as anonymous usage statistics.

Most cookies won’t collect information that identifies you; instead they will collect more general information such as how users arrive at and use our websites, or a user’s general location. However, certain cookies do contain some personal information, for example, if you do not log out using the “log out” button and close your browser, a cookie will store your username.

We use a number of different cookies on our sites such as...

Session Cookies

We use session cookies to keep you logged in while you move through pages and services on our sites, to enable you to complete transactions on the sites, and to pre-populate forms with information to save you typing in information that you have already provided. Session cookies have a short lifetime and will be deleted from your computer when you close your browser.

Persistent Cookies

We will use persistent cookies to enable our websites to recognise you when you visit. If you select “Remember Me” when logging into a site, a persistent cookie will be stored on your computer or device that will remain live for 2 weeks so that the website can keep you logged in when using that browser on that particular computer or device until you choose to log out. If you do not wish for our websites to remember you, you must ensure that you do not select the “Remember Me” checkbox.

Google Analytics

We use Google Analytics to analyse the use of our websites. This analysis shows us which areas of the sites are popular and those that are not often visited which helps us to use website resources in the most effective way. Google will store this information which is then used to create reports about the use of the websites.

As you browse our websites, Google Analytics cookies will be placed on your computer to collect demographic and interest information. We do not tie the cookie to any personal information that you provide to us. If you do not wish your data to be collected via Google Analytics, you may use their opt-out tool... Google Analytics Opt-out Browser Add-on.

Web Beacons

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a website.

Privacy software can be used to override web beacons which shouldn't cause a problem with our sites, should you so choose.

We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our websites to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our websites.

DoubleClick Cookie

Some third-party advertisements may be provided by Google, which uses the DoubleClick cookie to serve ads. This cookie enables Google to serve ads to users based on their visits to sites on the Web. You may opt out of the use of the DoubleClick cookie by visiting the Google ad and content network privacy policy.

We are dedicated to protecting our customers', consumers' and online visitors' privacy on our websites. You can visit our Privacy Policy for more information on how we secure your personal information.

Revised: June 2018